FAQs

Where are you and your clients located?
My clients are located in the San Francisco Bay Area, and Los Angeles. I’ve moved back home to Philadelphia and have had the joy of working with clients here as well.

Do you charge by the hour or on a flat fee per project basis?
Most projects are charged on a flat fee, provided in your initial quote. You may choose to request more concepts designs, revisions, or refinements which are charged on a per-hour basis. This gives you complete control of your budget.

What is a creative brief?
It is a series of questions asked about your project, including issues of style, dimension and deadlines, everything I need to provide an accurate quote.

Do you create custom and/or stock images for use in my print work?
Yes. Also, for use of professional photography, images will be licensed per useage by third-party providers, my favorite of which is istockphoto.com because they have an excellent selection and my clients find them really affordable (starting at just a few dollars).

How long does the design process take?
It’s pretty quick, because I work alone. My availability fluctuates but I am usually available to begin within 1 or 2 days of your acceptance of my proposal. If you have a deadline, let me know so I can work with you to finish within your time constraints.

How do I obtain copyrights of my design?
For most designs, such as a brandmark logo or a poster, you will obtain complete ownership of your designs upon receipt of your final payment. I want you to be able to maximize your design in every way. I just ask that I obtain the right to use your design in my online & printed portfolios to show you off.

Is this your full time job?
Yes. I’ve worked hard to make it that way. When I’m not designing during the day, I’m playing music!

Can you reimagine my current logo or design?
Yes. We can either borrow elements from your existing design or start from scratch. We will talk about what works and does not work about your current design and how we can achieve a design you love and that impacts your target demographic.

Do you accept PayPal/Major credit cards?
Most of my clients pay by standard check but I also accept PayPal payments to realbamboo@gmail.com. Go to paypal.com, log in and click the Send Money tab or ask me directly to send you a paypal payment request. All payments through paypal include a small $5 processing fee because they charge me a buttload (aka a percentage) like most credit card processes. Thanks for your understanding.